Frequently Asked Questions (FAQ)

  1. Are your products cruelty-free and vegan?

Yes! All of our products are cruelty-free and vegan. We do not test on animals, and are committed to providing ethical beauty solutions.


  1. Are your products suitable for sensitive skin?

Our products are formulated keeping all skin types in mind. However, we always recommend doing a patch test before using any new product, especially if you have sensitive skin or known allergies.


  1. Can I exchange/return a product if I’m not satisfied?

Unfortunately, we do not offer returns at the moment. However, in case of an exchange, kindly refer to our exchange policy.


  1. How can I find the right shade for my skin tone?

We understand that finding your perfect shade could be tricky, which is why we try our best to showcase shade swatches on different skin tones with suitable lighting to help you navigate your desired shade!


  1. How can I contact your customer service team?

You can reach out to us via email at info@cahvebeauty.com. We’re happy to assist you with any questions or concerns you may have.


  1. How can I track my order? Once your order is confirmed, you will receive a tracking link via email or SMS. For assistance, kindly contact our customer  support with your order number.
  2. How can I stay updated on new product launches and promotions?

You can follow us on Instagram @cahvebeauty for latest updates!